PowerApps
University Student Services Portal
Melbourne Technical University
A unified student services PowerApp portal for course enrollment, assignment submission, grade tracking, and administrative requests.
The Challenge
Students had to navigate multiple disconnected systems for different services, leading to confusion, missed deadlines, and high support ticket volumes for the IT helpdesk.
Our Solution
We created a single-sign-on PowerApps portal integrated with the university's existing systems. Features include personalized dashboard, course registration, assignment upload with plagiarism check integration, grade notifications, transcript requests, and chatbot support.
Results & Impact
IT support tickets reduced by 55%, student satisfaction scores improved by 40%, and administrative processing time for requests dropped by 70%.
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